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Bavarian Motor Cars GmbH
Bavarian Motors
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    • Location Germany
      • Würzburg
      • Vilseck
      • Kaiserslautern | Pariser Str. 398
      • Kaiserslautern | Im Haderwald 16
      • Grafenwöhr | GATE 3
      • Grafenwöhr | GATE 6
      • Ansbach
    • Location USA
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Hear from our customers.

From choosing a BMW or MINI to taking delivery, our customers share what it is like to work with Bavarian Motor Cars. Read their experiences below or explore Google reviews for a location near you.

Google reviews by location

WürzburgVIP Delivery Center AnsbachNeusitz GrafenwöhrGate 3 GrafenwöhrGate 6 KaiserslauternPariser Straße 398 KaiserslauternIm Haderwald 16 VilseckGut 3
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Customer experiences

See what our customers have shared about their experience.

Please see below feedback from our previous customers

Author J H
Content HIGHLY RECOMMEND all US MILITARY service members to speak to Mark at Bavaria Motors, whether buying new or pre-owned.

Searched all the car lots in the area in person, and combed through their online inventories. Mark from Bavarian Motors had the largest selection BY FAR, and fairest prices, especially on the pre-owned American cars which is what I was shopping... Also, Mark provided superior service & salesmanship. He greeted us as soon as we arrived, answered all our questions, and addressed all of our wants, needs and concerns. Best of all, while Mark was with us on the lot/in the office he allowed ZERO interruptions, his focus was on us, not someone else or a ringing phone... Car is beautiful front to back, top to bottom, inside & out, runs & drives great, priced more than fairly. (conducted heavy research prior to purchase to determine so). Clean Carfax, inspection, and purchase paperwork couldn't have been quicker or easier... Thought it was going to be a hassle buying American in Germany, it was the opposite... Didn't lift a finger, Mark did everything. Paid for the car, picked up the next day (after elaborate German Inspection). Buying from Mark was fun, exciting and very easy. Mark is fun, very professional, and is NOT intimidating, "pushy" or aggressive during the sales process, so don't worry, go see for yourself. He takes his time with you and provides a unique and exciting buying experience. He came highly recommended to me, and I highly recommend him to all I know and trust.

BENEFITS of buying from BAVARIAN MOTORS
1. INVENTORY- beautiful, affordable variety of cars ready for purchase. Euro & US spec, new & pre-owned, 5speed or automatic, in any price range you're in. 
2. SALES REP- Sales executives are very friendly, polite & professional. NOT pushy or aggressive, they're there for you at every aspect of the selection & purchase process, prioritizing your wants & needs. Mark was phenomenal.
3. PAPERWORK- very simple to read, understand & comprehend. CLEAN TITLE, CLEAN CARFAX, detailed inspection report, all on hand. No shady or sneaky "I gotchas" or tricks while signing or after.
4 FINANCE- I came to the lot pre-approved with a budget established so I didn't need to consult financing with the Sales Executive, but if i would've needed help, I'm confident Mark would've helped me get financed. 
5. SERVICE AFTER THE SALE- Mark was awesome while buying, and I'm happy he will be taking care of us in the future when buying another car or if I'm deployed and my Wife has issues with the car we purchased. Peace of mind was very important to my Wife and I.

I had a strict budget. Was buying this car for my Wife, who was picky, and wanted a fully loaded newer car that looked sharp inside and out with all the bells and whistles... We shopped 4 different lots. Mark's lot was the last I shopped and I'm glad I did... Feel like I got lucky because the car was there when I got there, available for test drive and sale, and my wife feel in love with it... Even if you're ready to buy somewhere else go see Mark's lot just in case... Never drop reviews but did this time due to the severity of buying new cars overseas and seeing soldiers getting ripped off which boils my blood... Good luck!

Thanks again Mark!
Source Google
Author Monica Lucero
Content Suzanna was extremely helpful in guiding us through the entire process of purchasing our first vehicle in Germany. She was able to get us a great deal on a BMW X-1. We were even able to get our inspection done through Bavarian Motor Cars! Susan at the front desk was also extremely helpful in coordinating all the small details with us. If you're military and are shopping for a car, I would definitely check Bavarian Motor Cars and ask for Suzana!
Source Google
Author Richárd Kárpáti
Source Google
Author Jason Mitchell
Content The entire team was very friendly and had a great atmosphere. Nate and an amazing crew made it very simple and convenient to purchase my BMW. Thank you guys
Source Google
Author Moustafa Elbortoukaly
Content The experience was amazing. Steve, our sales rep, was extremely helpful and went above and beyond. He always answered all our questions and worked to get us the perfect car. Steve even came thru when we changed things last minute. He did it with a smile and was extremely professional. I would buy another car from him. Sarah on the delivery team was super nice, knowledgeable, and took the time to show us the car features. She was so nice and great to work with. We had a positive experience. Thank you to Steve and Sarah.
Source Google
Author Rudolf Heinickel
Content Hervorragende Bedienung
Source Google
Author Roger L
Content Bavarian Motors is an amazing dealership and Nate was exceptionaly great. He made everything flow seamlessly. We have purchased two cars from them now and would highly recommend them to anyone!
Source Google
Author Dancette Iuli
Content Great customer service.  Excellent staff. Explained everything.  Danke, Sabine
Source Google
Author Mirabelle P
Content Wonderful VIP service
Source Google
Author Xhemile Bislimi
Source Google
Author Chicco S
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Author Jürgen Medla
Content Alles bestens wie immer. Wir sind Stammkunden
Source Google
Author Victoria Oppong
Content Exceptional customer service. Nate is very detailed and very knowledgeable.
Source Google
Author Cheryl Schafer
Source Google
Author Vic Blazier
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Author Karsten Klauer
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Author Daniel Almeida
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Author Alex Kopp
Source Google
Author Serghei Cusnir
Source Google
Author jeff jones
Content Just pick up a 2019 X3 today. Its the best car experience I have ever had. Antony Jones and Alina Schweizer were wonderful, and answered all questions that i had. It was great working with you guys.
Source Google
Author Jason Cruz
Source Google
Author LaShelle Zellner
Content I truly enjoyed buying vehicle from Bavarian Motors. My sales representative, Mr. Lee Williams, was very professional and friendly. His character made seeking his assistance easy and enjoyable. When it came to retrieving my vehicle, Mrs. Laura Vaethjunker was very pleasant, thorough, and fun to talk to. I also had pleasant interactions with other employees who assisted with the paperwork and assisting me at customs. I apologize for not remembering their names. Overall, I will definitely recommend anyone interested in a vehicle to work with Bavarian Motor Cars.
Source Google
Author Ivan Hristov
Source Google
Author Steve Boyd
Content Wonderful experience! Laura, Alina, and Nate (my first contact in sales) formed a world-class team to make this process both enjoyable and memorable. Everything was ready when I showed up (20min early, by the way), the entire process was painless, and the new vehicle orientation provided by Laura was thorough and beneficial. Thanks for everything y'all; couldn't have asked for more when picking up my new ultimate driving machine!
Source Google
Author Reginald & Debra Darby
Content We had an absolutely amazing experience at Bavarian Motor Cars!  Alina and Laura were friendly, yet professional.  Laura carefully went over every intricate detail of the paperwork and explained every detail of our car's interior/exterior.  The customer service we received was superb and they treated us like royalty.  We were thoroughly pleased and would not hesitate to trust them with the handling of another BMW.
Source Google
Author Therealking Jaymes
Content SO I was scheduled to pick my car by noon but with showed up early alina was very helpful and went out of her way to break everything down and explain the new vehicle features to me even though I am familiar with BMW cars.  She made everything easy .
Source Google
Author Lenore Jones-Wilson
Content Antony you were an awesome Sales Representative.

I will gladly become an unpaid spokesperson for Bavarian Motor Cars GmbH, you Antony and Alina with my American colleagues (military, civilian and contractors).  Lenore and I were 100% satisfied and surely wowed!  I appreciate your tenacity, follow-through and active listening skills - top notch.  As important,  Alina blew me away with her delivery presentation and process - Wow!  With every new feature and benefit, I think my response was  O - M G and wowwwwwwww!   I will be in touch and you will get my business - again!
Source Google
Author Alexei Roque
Content Absolutely loved our experience!  The staff was knowledgeable and professional.  They took the time to explain every detail of our car.  Absolutely worth the drive from Stuttgart to deal with them.
Source Google
Author Dani Petrasuc
Source Google
Author Ian Smith
Content This was my first time buying a new car and the process could not have been easier. Karl was incredibly helpful and phenomenal to work with during the whole process, and Laura and Alina made the actual pickup a great experience!
Source Google
Author Kierra Bailey
Content My experience with Bavarian Motor Cars was amazing! I enjoyed working with Anthony, Laura and Alina. They made the process WORTHWHILE. Thank you so much! I highly recommend using their company to purchase your BMW!
Source Google
Author Carl Citrine
Source Google
Author Daniel Mayer
Content I had a fantastic experience buying a brand new BMW X1!  Ronan Slattery was extremely helpful and very proactive throughout the entire process.  When I arrived to pick up the car everyone was extremely courteous and helpful. Laura Vaethjunker showed me all the features on our new car which was extremely helpful. I would absolutely recommend buying a car here.
Source Google
Author Pea Of Sweetness
Content It was a great experience. My agent, Alina,took the time out to make sure I knew all the features of my new 2018 320ix BMW. Any questions I had she answered. She also made sure that I was comfortable and that if I needed anything to let her know. Bavarian Motor Cars is definitely a top notch dealership. The process of trading/purchasing a vehicle from them has been a smooth one. If I could I would get all of my cars from here.
Source Google
Author Jay Tee
Content Excellent customer service from sales to delivery and everything in between. The team of professionals I had the pleasure working with were committed to ensuring the customer was completely satisfied. They made my car purchase very easy. Thank you.
Source Google
Author Ryan Schmidt
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Author Sam Han
Source Google
Author Laudino Castillo
Content I had a great experience during my first BMW purchase. Laura was amazing and very attentive. She went out her way to meet early so my vehicle could be delivered as I want it. I will recommend my friends and family to buy BMW with this experience.
Source Google
Author Fathima Mazara
Source Google
Author ashley zhou
Content Absolutely loved the service! They took the time to explain everything that you need to know before driving the car off the lot, and super friendly people!
Source Google
Author Derek Campbell
Content Great service and best vehicle buying experience ever. Thank you Antony, Laura, and Alina.  Very professional team.
Source Google
Author Wesley Klees
Content Great service, Laura & Alina were very professional and pleasant, along with Sharon in Kaiserslautern.
Source Google
Author Timothy S
Content Great experience buying a new BMW. Antony and Laura did a fantastic job making the entire experience enjoyable and painless. Highly recommend them to anyone seeking to buy a new car.
Source Google
Author Jeremy Carlson
Content Just purchased my first BMW X5. What an incredible vehicle ... truly the “Ultimate Driving Machine”!  On top of how great the car is, the sales staff were second to none. From Michael at the K-town Office, to Alina & Laura at the Würzburg Office, I couldn’t have been treated better. Not much I would do differently given the chance. Thanks, Bavarian Motor Cars!
Source Google
Author Kevin Braniff
Content Alina Schweizer was “AWESOME!” She knows Cars and definitely knows her BMWs!!! Patient and a very thorough walkthrough on our New 2018 BMW 320i xDrive!!! OUTSTANDING!!! What a Great Experience!!! Thank-you very much; we’re very happy with our new vehicle!
Source Google
Author Dallas Clark
Content Very friendly and informative about our new Mini Countryman.
Source Google
Author Antonio Watson
Content Everything was great from start to finish. There was so much information given that I had no idea about. The staff are very friendly and welcoming. Thank you BMW.
Source Google
Author John Rogers
Content We had a excellent experience buying our 2018 320i. Laura spent almost an hour with us describing all the features of our vehicle and going over all the documentation.
Source Google
Author Godfrey Cunningham
Content The BMW Team (Mr. Anthony Jones & Ms. Laura Vathjunker) has been outstanding from start to finish! I would strongly recommend buying a car from this dealership! Anthony provided outstanding customer service throughout my selection and purchase process.  Laura provided clear and concise information describing all the features about my BMW and finalized my purchase process. Awesome Team, could not ask for more throughout the entire BMW buying process! Thank You! 

Godfrey Cunningham
Source Google
Author Kathryn Bova
Content Purchasing my new BMW was a great and seamless process. Everyone was so professional and the process was very easy. Alina was so sweet and very helpful and patient. I would recommend them to anyone wanting to purchase a new car!
Source Google
Author Kathryn Bova
Content Purchasing my new BMW was a great and seamless process. Everyone was so professional and the process was very easy. Alina was so sweet and very helpful and patient. I would recommend them to anyone wanting to purchase a new car!
Source Google
Author elizabeth eckhardt
Content These kids are so cool they even sent me to a nice hotel and hooked up a really sweet X3 while I was waiting for my car to be made.  I recommend Anthony and his team!
Source Google
Author Mario Mena
Content Nice car, great delivery experience. Everything was clearly explained. Very professional staff at the Würzburg delivery location.
Source Google
Author Christopher Smith
Content Antony Jones went the extra mile get the combination of features I was seeking. Very happy with the outcome and encourage anyone who is eligible for the military sales program to give him a call. He proved to be a great resource when it came to navigating the bureaucratic USAREUR registration, titling, and licensing process. 5 stars well earned.
Source Google
Author Rick Lechnir
Content Service was exceptional—Laura was very professional and informative!

Thanks so very much...

Monika and Richard Lechnir
Source Google
Author Thomas Rossiter
Source Google
Author Matthew Rozean
Content The experience was great and the service was amazing, super friendly and very helpful I am completely satisfied!
Source Google
Author Charley & Rachel Mitchell
Content Very responsive to all our requests. Overall very good experience.
Source Google
Author Toby --
Source Google
Author Matthew Hall
Content Great service from Antony Jones and his staff. My wife loves her new car and was very impressed by how well we were treated. The great care and time taken to make sure she was completely comfortable with the operation of the vehicle was greatly appreciated. Thanks!
Source Google
Author Garrett Enciso
Content Great experience as a first time buyer. Anthony Jones was very professional and was there any time I had questions. Would highly recommended.
Source Google
Author Todd Bender
Content We had a great experience buying our 2018 BMW X1 from Antony Jones. He was very help and described the process in great detail. No haggle no hassle. Send documents via email and then once everything is ready drive to Würzburg and retrieve your new vehicle. They take the time to describe and set up all the features of your vehicle. They also had better pricing than the local military sales close to us in Stuttgart. I would recommend using Anthony and would go to him in the future if I was in the market for another vehicle.
Source Google
Author Sammy Caranto
Content I had the best deal and the best customer service i could have ever wanted to experience from a dealership.....thanks to Mr. Anthony Jones i am now enjoying my BMW 2018 X1 drive.
Source Google
Author Dale Free
Content great experience and fantastic service
Source Google
Author Robert Eberts
Source Google
Author Shariff Ali
Content Ich hatte die beste verkaufe Team und die tolleres Auto kaufe erfahrung in meinen leben.  Ronan, Laura und Alina war toll mit meine Bestellung und Geburt.  Ich sehr empfehlen ein Auto von BMW Rhein; sie werden es lieben!
Source Google
Author Bill Priff
Content This is the 3rd car I've bought from the manager in 18 years, the latest being an X1, which I've had for just a week.  I love the car, just as I have the other two vehicles purchased in times past,  one of which I still own, the 1998 having just sold after only one day on the base lot.  As an American, I wouldn't purchase from any other dealership.  Questions about specs, modifications, shipping, taxes, and the like can all be answered at Wuerzburg Bavarian Motor cars in either fluent English or German.  The employees are more than willing to assist, particularly with required paperwork/licensing procedures for a smooth purchase.
Source Google
Author William Patrick
Content I had an outstanding customer experience with Bavarian Motor Cars in Würzburg. My sales agent Ronan, and BMW Genius, delivery representative, Alina were absolutely phenomenal. I specially ordered a 2018 X5 M, and Ronan answered hundreds of emails and questions over several months while I decided on the exact specifications that I wanted, and again for the several weeks while waiting for 2018 production build slot, and finally for several weeks waiting on shipping and delivery. I actually started working with the BMW Military Sales office in Stuttgart, but ultimately gave my business to Bavarian Motor Cars in Würzburg because it was very obvious that their knowledge of BMWs, customer service, responsiveness, and commitment were beyond what I was getting in Stuttgart. Although not something they offer to everyone, at certain times of the year, or when an extremely expensive vehicle is ordered they may be able to work with a customer on a loaner vehicle while you wait for your car to be built. I was extremely fortunate, and could not have been given a better deal on a loaner vehicle. I drove the loaner for virtually no cost for three months. I was provided free hotel lodging the night before delivery, and on delivery day, I was provided an appointment where I was able to spend a couple of hours going over every single feature of my X5 M. Alina was extremely knowledgeable, professional, and patient while I asked lots of questions. I could not imagine a better delivery experience. I would absolutely recommend anyone considering a BMW through the BMW military sales program to work their purchase through Bavarian Motor Cars in Würzburg.
Source Google
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Contact Bavarian Motor Cars
Bavarian Motor Cars Würzburg
Louis-Pasteur-Str. 14
97076 Wuerzburg, Deutschland
Phone: +49 (0) 931 870981021
Fax: +49 (0) 931 2789682

WhatsApp WhatsApp +49 (0) 160 1501 572

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BMW Military Sales Program

Bavarian Motor Cars is the Official BMW Military Sales Program partner for U.S. service personnel stationed in NATO countries.

You benefit from massive military discounts on all BMWs, a tax-free purchase, convenient delivery options, home shipping offers, free stateside maintenance and the Bavarian Motor Cars Best Deal Guarantee.

Select from over 300 new or pre-owned vehicles in stock, or build your very own BMW and order direct from the Factory in Munich.

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Würzburg
BMW Military Sales Program
+49 (0) 931 870981021     WhatsApp Write in WhatsApp

Vilseck
BMW Military Sales Program
+49 (0) 9641 60503292     WhatsApp Write in WhatsApp

Kaiserslautern 
BMW Military Sales Program
+49 (0) 631 560009091     WhatsApp Write in WhatsApp

Grafenwöhr
BMW Military Sales Program
+49 (0) 9641 60503291    WhatsApp Write in WhatsApp

Ansbach
BMW Military Sales Program
+49 (0) 9861 950349     WhatsApp Write in WhatsApp

USA, Peachtree Corners, Georgia
BMW Military Sales Program
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Do you have any questions? We will be happy to answer.

Würzburg · Bavarian Motor Cars
BMW Military Sales Program
Louis-Pasteur-Str. 14
97076 Würzburg, Deutschland

+49 (0) 931 870981021
customercare@bavarianmotorcars.com

Vilseck · Bavarian Motor Cars
BMW Military Sales Program
Gut 3
92249 Vilseck (Sorghof), Deutschland

+49 (0) 9641 60503292
admin-graf@bavarianmotorcars.com

Kaiserslautern | Pariser Str. 398 · Bavarian Motor Cars
BMW Military Sales Program
Pariser Str. 398
67663 Kaiserslautern, Deutschland

+49 (0) 631 560009091
admin-ktown@bavarianmotorcars.com

Kaiserslautern | Im Haderwald 16 · Bavarian Motor Cars
BMW Military Sales Program
Im Haderwald 16
67661 Kaiserslautern, Deutschland

+49 (0) 631 560009091
Pre-Owned@bavarianmotorcars.com

Grafenwöhr | GATE 3 · Bavarian Motor Cars
BMW Military Sales Program
Neue Amberger Str. 101
92655 Grafenwöhr, Deutschland

+49 (0) 9641 60503291
admin-graf@bavarianmotorcars.com

Grafenwöhr | GATE 6 · Bavarian Motor Cars
BMW Military Sales Program
Am Gründerzentrum 5
92655 Grafenwöhr, Deutschland

+49 (0) 9641 60503291
admin-graf@bavarianmotorcars.com

Ansbach · Bavarian Motor Cars
BMW Military Sales Program
Schaffeldstraße 5
91616 Neusitz, Deutschland

+49 (0) 9861 950349
ansbach@bavarianmotorcars.com

USA, Peachtree Corners, Georgia · Bavarian Motor Cars
BMW Military Sales Program
5950 Crooked Creek Rd. #170-G
Peachtree Corners, GA 30092

+49 (0) 931 870981021
usa@bavarianmotorcars.com
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