5 Star Customer Service
At Bavarian Motor Cars, we strive to provide the best customer service for the U.S. Military Community. Our goal is to make sure that our customers have the best experience when searching for and purchasing their next vehicle.
Please see below feedback from our previous customers:
Please see below feedback from our previous customers
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Daniela Reddemann
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Nur zu empfehlen. Sehr nett und macht fast unmögliches möglich wenn es um den Autowunsch geht.
Mit Sternen kaum zu bewerten.
🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
Mit Sternen kaum zu bewerten.
🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

Author
Vanessa Hamm
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Auf der Suche nach unserem neuen Auto, hat uns Herr Diker mit seiner Kompetenz und Freundlichkeit sehr beeindruckt. Er war sehr engagiert und ist immer individuell auf unsere Wünsche eingegangen. Sehr empfehlenswert!

Author
Laura Lauber
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Thanks to Antony Jones, the entire process of acquiring our beautiful new BMW was painless and professional - from start to finish! He and his Wuerzburg team's assistance enabled us to acquire our new (demo) car in one week. This was so very helpful since we needed to replace our old car very quickly.
We will definitely be contacting his team for our next new car purchase, as well as recommending them to our friends and co-workers.
Sharon and Iris at the Kaiserslautern location also deserve special kudos for their friendly excellent customer relations.
We will definitely be contacting his team for our next new car purchase, as well as recommending them to our friends and co-workers.
Sharon and Iris at the Kaiserslautern location also deserve special kudos for their friendly excellent customer relations.

Author
Ajay Rindani
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"Truly the Ultimate Driving Machine"

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Jake Asbury
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The employees were very helpful and always accommodating through the sometimes tedious process. Much appreciated.

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Aaron Irby
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This was the best "New Car" experience I've ever had. They sat down with me and explained every feature of the vehicle and all the paperwork involved in the process. They have the ability to cater to children during the process that involves the paperwork and their facilities are the epitome of first class. I stopped by a few other dealerships closer to my area and they were more like holes with vehicles inside. Bavarian Motors has the best dealership, most informed sales staff and the most professional customer service staff I've ever had the pleasure of working with. This was not my first new car but it was definitely the best new car experience I've ever had. While I operate inside of Germany this will be the only dealership I do business with.

Author
Ethan Anderson
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Recently purchased a car from BMW in Wurzburg and I couldn't be happier. Antony Jones guided me through the whole process before I even arrived in Germany and continued to help me through the German paperwork maze in order to finally get behind the wheel. Next time I purchase another BMW, I'll be sure to come back to these guys. Definitely recommend, and make sure to get ahold of Antony.

Author
Vicky Michel
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Kompetente Beratung, nicht arrogant

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Casey Matthews
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Ronan, Alina and team were great to work with, they delivered exactly what I wanted with professionalism and class. They bent over backwards to take care of me while transitioning to Europe. Thanks all, outstanding job!

Author
Tijuana Metelko
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Our experience with Bavarian Motor Cars was fantastic! Mr. Anthony Jones who helped us through the purchase process was dedicated and assisted us every step of the way. His level of customer service was exceptional. We really appreciated his patience and willingness to answer any question or follow up with us on any concerns we had. The entire team made us feel like part of the family. A+ Representative of Bavarian Motor Cars GmbH.

Author
K Stephens
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Amazing doesn't do our experience justice at Bavarian Motor Cars Würtzbug!!!! Antony Jones from the first encounter was professional, courteous, knowledgeable and incredibly responsive. Truly made our experience worthwhile. Our experience was so memorable we purchased two BMWs from Antony, one while living in Germany and the second from Belgium. His customer service is unmatched and the process is straightforward. Antony guided us through the entire process seamlessly, I have to say we would DEFINATELY work with him and the team at Bavarian Motor Cars again, no questions asked.

Author
Chrisi Arnold
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Habe mir kürzlich ein Fahrzeug in Estenfeld bei Herrn Diker gekauft. Ich war mit der Beratung und dem Service sehr zufrieden. Herr Diker ist sehr kompetent und sagt ehrlich seine Meinung. Ich kann das Autohaus in Estenfeld nur weiterempfehlen!

Author
Charles Dye
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Great option for those looking for a straightforward and seamless Military Auto purchase experience. Antony Jones helped me at the Wuerzburg HQ location and was able to help me navigate all of the required paperwork for me to secure two vehicles when I moved from England to Germany. Everything from the auto quote, to purchase and pickup was easy to navigate. Better yet, there were no smoke and mirrors, which is the part of the auto buying experience I dread the most. I bought US spec, so I'll be able to take these vehicles back with me to the States and BMW will pay to ship the vehicle the government won't. Overall great experience.

Author
Monessa Balzhiser
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Our experience with purchasing our new BMW from the Bavarian Motor Cars HQ in Wuerzburg was nothing less than exceptional. Antony Jones and the rest of his team made buying our car a simple, efficient, and pleasant process. Specifically, Antony was very prompt, extremely detailed, and demonstrated a wealth of knowledge when trying to create the EXACT BMW we wanted...even with all our conversations done by emails. I would highly recommend Bavarian Motors to anyone wanting to buy these luxurious cars.

Author
Jeremy Aho
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Exceptional service and a great buying experience! Antony Jones and the rest of the team at Bavarian Motor Cars made my new car purchase a stress-free and enjoyable process. Antony was very easy to communicate with - responsive to my inquires and understanding of my personal needs. The team was proactive and forward thinking, making my trip to Wurzburg feel like a vacation. I highly recommend purchasing a new car from Antony and the Bavarian Motor Cars team!

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Erik Miller

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Nicole P Miller

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Scott Feathers
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Antony was wonderful to work with, and found just the BMW in their stock that I wanted. Their prices CANNOT BE BEAT compared to what you will pay in the USA, and the step-by-step guidance to purchasing the vehicle far exceeded my expectations. Alina also did a fantastic job in the delivery aspect, leaving me with no unanswered questions and a better understanding of my car. Highly recommended!

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Taylor Lilly

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Rachel Andrews
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Ronan was the best sales person ever! I got the true VIP treatment. He mad me feel like I was his only customer. Alina was so nice and helpful when we picked up the car. I highly recommend Bavarian Motor Cars in Wurzburg!

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Siggi Klug
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Super Werkstatt

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James H Mcfarland
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Jack did a great job and spent many hours with me (a very finicky buyer) Got exactly what I wanted at a great price. Thanks!!

Author
Edward Chaisson
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What a pleasure it was working with Margit Moreau. She definitely went above and beyond to ensure our purchase was a pleasant experience. I would highly recommend Ms. Moreau to anyone looking to buy a car. She is extremely polite and a very good conversationalist.

Author
Victor Delgado
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I want to thank Mrs. Margit Moreau for a first class service. I know Margit since 1999 when I purchased my 1st BMW a 1999 white 232i with Sort package. Sweet ride! Following was a silver 2003 530I, again with sport package. Sweet beast. Now 20 years later I had the pleasure to meet Margit again to do business. This time is a 2019 X5 XDrive in Artic Grey. I could not leave the M Sport Package out. I cannot wait until I can punch it. Margit is a first class lady that will take care of you at all times. Needless to say, I am blessed I have the opportunity to spend time with her. Margit thanks much for your service and for taking care of our service members. God bless you.

Author
Jessica Moon
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We had a vehicle built this year and couldn't be happier. Margit is incredible; friendly, helpful and most importantly she remembers all the tiny details. The entire process was easy and flawless. I highly highly recommend her to anyone wanting to have a BMW in Germany!

Author
Brandy Williams
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Our experience with Margit at Bavarian Motors has been outstanding. She always greets us warmly and continues to provide excellent customer service beyond the purchase of our X5. Her knowledge in the industry is extensive allowing you to feel confident she is giving you the best deal she can. She always remembers prior conversations both business and personal. As a military family struggling to learn a new culture Margit created an environment of buying a car abroad smooth! We stand behind Margit at Bavarian Motors for assisting Military families on the purchase of a new BMW. Please reach out to her. You will be so happy you did!!

Author
Hans Olo
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Margit has provided the best customer service, even more than anybody in my entire 30 years of experience buying cars, she ensures you are completely satisfied with your purchase. Well after my purchase of the vehicle, she is still assisting me with getting the best service from the service department even though that's not her job. She is a top-notch saleswoman. I would love to business with her again.

Author
Justin Mullins
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We purchased 2 cars (X5 and Mini) from Margit Moreau. Absolutely fantastic experience. When we purchased our mini, it was all done over email as we moved to Germany. By the time we arrived, she had already coordinated for our loaner car and delivery of our mini. Also, she continues to be extremely helpful in assisting us in getting our X5 (which we purchased from her over 7 years ago!) serviced. Strongly recommend!!

Author
Scott Young
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Just bought a new 330i and my wife and I love it.

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Andrea Crowley
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Just picked up our new car. Margit was very helpful and always on top of everything, answering emails immediately and made the whole buying process really easy.

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Itze Castro

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Karla Green
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I had an amazing experience with Mrs. Margit Moreau, not only she is professional but she is kind and so helpful. I am so grateful that we had her to do this process of deciding which car we wanted, she was really patient and always available for any question or concern. We are so happy with the car but most of all with her. She explained everything, the process to buy a car, the car features and she even looked for other options for me. We will be going very soon again for my husbands car. I would definitely recommend her a 100% with no doubt. Thank you again Mrs. Margit. We really appreciate everything you did for us.

Author
Christopher Newland
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I met Margit through my wife who bought her X5 six years ago. I recently purchase my X6 and I must say Margit provides the best buying experience ever. Margit has been doing this for a long time and it shows. She provided answers to all of my questions, and there were many. She guided me through what can be a very painful process. She was professional every step of the way. Simply an excellent buying experience. I highly recommend her!!

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CAROL NEWLAND
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Margit is by far the best car sales person I have ever dealt with. She is very professional and provide superb customer service.

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RICKEY L
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Thank you Margit for your excellent customer service. It's obvious you take pride in what you do by your world class treatment of your buyers. You have definitely made this experience of being a first time BMW owner a memorable moment. See you for the next one! Many Thanks!

Author
Mike McRee
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I have known Ms. Margit Moreau, of Bavarian Motor Cars over 17 years. She is without a doubt, one of the most professional, and knowledgeable people I have ever met. She is driven to satisfy her customers before, during and after the sale of her fine automobiles. I personally have purchased 4 cars over the years from her, and never cease to be amazed by her ability to look after myself and my family. Whether it is making sure my purchase was delivered on time, or ensuring that my service experience was to my satisfaction, she is truly "On Point". I can not wait until it is time for my next purchase, as I know Ms. Moreau will be there to help make sure it is once again, my dream car!

Author
Michael Pierson
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Excellent Service!! You will never find a more professional and knowledgeable salesperson than Margit Moreau. We just took delivery of our 12th car from her over the years and as always it was fun, and exciting from start to finish. Thank you Margit for your dedicated service.

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Moses Golden

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Katrina Koetting
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The is the best experience my husband and I have ever had with buying a car. Frau Margit displayed such a vast knowledge and experience with sales that it made what is usually quite a stressful situation very comfortable. She responded to all of my questions quickly and with many options. When we arrived to buy the car Frau Margit immediately struck us as an elegant women who treated us like family! From the time we stepped into the dealership until we left my husband and I were smiling and commenting on how classy the whole experience was. The real thing that won me over was the bouquet of flowers that I received when we arrived. Thanks so much Frau Margit!

Author
Michael Lopez
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Excellent experience! Margit has been doing this for a long time and it shows. She provided answers to all of my questions, and there were many, and she guided me through what can be a very painful process. Very professional every step of the way. Simply a pleasant buying experience.

Author
JT Dee
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Ms. Margit Moreau is the best person to go to if you are planning to buy your BMW car. She offered us outstanding customer service all through out the process. Her dedication to give her utmost service to every customer was evident - as we witnessed it on a very busy day. She was able to deliver what she has promised - great car, on time delivery plus other extras... love my bouquet, golf balls for my husband and more! Thank you very much Ms. Moreau!

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Laurie Stavrou
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Margit Moreau was so wonderful to work with! She made the whole experience so nice. She is very knowledgeable and always answered any questions quickly. She was very helpful! I had a wonderful experience with her! I highly recommend getting your car from her!!!,

Author
Kirk Daniels
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Shortly before departing Germany (Nov '17), I shared with co-workers my interest in purchasing a new BMW. One of co-workers introduced me to Margit Moreau who highly recommended her after a recent amazing purchase experience. Throughout the whole process, she made the experience incredibly enjoyable. Despite my small window to research, organize, and purchase, Margit was patient with my multiple questions, incredibly experienced to provide great reflections on the whole purchase process, thorough in pulling every resource, flexible in accommodating my hectic work schedule by staying well beyond normal hours (often in terrible weather), and supportive throughout the whole process. Most comforting in the purchase experience was Margit's genuine interest and encouragement in my personal and professional aspirations. Following my return to the states, Margit spent countless hours making sure my 430i was built exactly to every specification I desired, while keeping me informed of every step in the shipment. As the car crossed the ocean, she was active in ensuring that the custom's process and shipping across the states went flawlessly. I am bias, but I think my car is even more beautiful than imagined and for that I owe many thanks I share my narrative as the highest endorsement and recommendation of Margit for anyone who is looking to purchase a BMW. To date, she will reach out as a friend to check-in on me personally and to ensure that I am as satisfied with the experience as the first snowy day that I walked into her office.

Author
Christopher Clark
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Margit is very professional and made buying a BMW in Deutschland very easy.

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Carl Butler
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Margit did an excellent job with assisting us with our new 5 series purchase. She is very friendly and down to earth with a no pressure sales approach which I appreciated while trying to decide on different competing models. Even after purchase she was available to assist me with whatever was needed in after purchase support. She is an experienced expert and professional in the business and I would recommend her for future buyers of U.S. spec BMW purchases.

Author
Kimberly Tubbs
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Ms. Moreau was very helpful and treated us great. It was one of the best car buying experiences we have had. Margit did not push us to buy right then and there like they do in the US she showed us all our opptions and let us work our way up to buying exactly what we wanted when we were ready. Thank you Martin you are the best!!!!!

Author
Ralph Roper
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Margit made the car buying experience very easy and smooth. She was available at all times, day or night, to answer any questions or concerns. Margit works very well with soldiers that are recently PCSing to the area. With her decades of successful experience in the industry, it is no question she has the best customer service in all of Germany. I would recommend any Soldier or DOD employee reach out to her when contemplating a new car purchase. You will be in great hands with Margit.

Author
seanm492
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Margit was an amazing salesperson and the staff was very friendly. The buying experience was a breeze with no hidden costs or fees. I am very satisfied and would recommend Margit anytime!

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Jolene Moore
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just picked up my new X3 and I’m so excited. Margit made the entire experience of buying a BMW easy and enjoyable. I don’t know anyone that goes above and beyond as she does. She’s definitely one of a kind!

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Cheryl Clark
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Buying a BMW with Margit was painless. The whole process was straight forward and timely. She guided us every step of the way and made sure we were happy. We highly recommend her.

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Ingrid Pierce
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Margit takes GREAT pride in customer service and is a pleasure to work with!

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Mobile.de nutzer
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Alles bestens!

Author
Mobile.de nutzer
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prompte und sehr kompetente Antworten zu allen Fragen. Flexible Terminvereinbarung. Auf jeden Fall zu empfehlen!
