5 Star Customer Service
At Bavarian Motor Cars, we strive to provide the best customer service for the U.S. Military Community. Our goal is to make sure that our customers have the best experience when searching for and purchasing their next vehicle.
Please see below feedback from our previous customers:
Please see below feedback from our previous customers
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Lisa Williams
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Matt, the salesperson, was great to work with and we wish him all the best.

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Ami and Mike Stephens

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Jim Chucklow
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Good place, Sharon was helpful

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Danielle Calder
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Drove up from Stuttgart to buy a Mazda CX-9 from Bavarian MotorCars last fall (2018). Had great services and Michael really helped navigate the whole tax-free buying experience.
Would highly recommend to anyone needing to get a great used car with a warranty while stationed in Germany!
Thanks Mike!
Danielle & Greg
Would highly recommend to anyone needing to get a great used car with a warranty while stationed in Germany!
Thanks Mike!
Danielle & Greg

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Anas Anas

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Martin Guerra
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The staff was extremely professional, helpful and solved any and all issues I had with selling my car in a very short time span. Michael Cumiskey was such a lifesaver. He guided me through the process of selling my vehicle back to the dealership. If I ever purchase a BMW in the area, Bavarian Motor Cars in Kaiserslautern is my #1 Choice! I recommend them to anyone!

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michael alden

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Marc Kiefer
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A very user friendly experience. They streamlined the car buying process and took care of absolutely everything they could, leaving very little for me to do other than sign my name.

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ChallyCat_44
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Absolutely outstanding customer service! The entire team went above and beyond to ensure zero stress or headache for us! We have been to ALL surrounding dealers and no one even comes close to Bavarian Motors.

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Karleton Dempsey
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If you want flexibility and great service. Look no further. This team is awesome!!!

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Markus Müller
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Sehr freundlich und kompetent. Mann sollte sehr gut Englisch sprechen können :-)

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Clinton Thurman
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Had a no pressure conversation and was offered a great deal. I bought a car. The process is super professional and friendly. Very happy.

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Ashley Bailey
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Bought our brand new X5 through them! Anthony was awesome, no pressure salesmen. Staff was super friendly and helpful, NEVER pushy. Would buy through them again, really great experience. Ridiculously easy to purchase a new vehicle. They even took our trade to make things easier on us! Gave us the full value. Highly recommend, would only buy through them!!

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Thomas Crumley
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We did not end up buying a car with Bavarian Motor Cars due to our distance from their K-town location but it was an absolute pleasure working with Michael Cumiskey of BMC. He is one of the more personable salesmen I have met in my life and was completely above board and honest when I worked with him. If I lived closer to their locations in K-town we would have likely purchased a new BMW from them.

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Sarah Gilbert

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Mike Steppan

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Francois Pierre

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Kyle Bellone
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I purchased two vehicles from this company and never thought twice about it. I would recommend them to anybody!

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Carolyn Bullock
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After searching for a used car in the middle of December when inventory is a bit slim-pickings, Michael Cumiskey was my saving grace. I visited their showroom several times, and each time Michael was very gracious in sharing the ins and outs of car-buying in Germany. There was no pressure to buy, and when I finally did decide, he made the process very customer-oriented and hassle-free. I was very specific on what I wanted and he came through like a true gentleman. There was a small issue with the windshield and Michael went out of his way to get this rectified, and rather quickly considering the busy holiday season. Car-buying can be stressful but I have to say I felt no anxiety with this experience. Michael and the staff were very accommodating and assisted me every step of the way. I mentioned to some of my co-workers where I purchased my car, and two of them immediately mentioned Michael's name with rave reviews. Michael is a man of his word. I would definitely recommend him and Bavarian Motor Cars to anyone looking for excellent and sincere customer service.

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Rhonda Klees
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Very friendly, honest, upfront, and offered us sodas, water, test drives, and worked with us on options and details..Thank You Mike! Wes and Rhonda Klees.. We will be back for our 3rd car with you guys..

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Dylan Shaffer
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I had a wonderful experience shopping here. Michael Cumiskey was very professional and very helpful throughout the process. I’d recommend Bavarian Motor Cars to my friends!

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Tony Tran
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Very smooth and enjoyable car buying experience! Michael did a fantastic job and we didn't feel any pressure to buy as you would normally at most dealerships. This team listened to everything we needed and made the entire process very easy!

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Ethan Dow
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My experience with Bavarian motor cars was phenomenal. My salesman was Jack Cullen and he met my every need. He picked me up at the front gate because I didn't have a vehicle and he taught me how to drive a stick shift. Amazing customer service! Everyone was very friendly and was genuinely concerned with my car wants and needs. Would and have recommend to friends.

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Phillip Meikle
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Best car shopping experience I've ever had! My wife and I worked with Michael Cumiskey, and from the start were given star treatment! There was never any pressure to buy, Michael gave us every detail we asked for and thoroughly explained everything question we had from finance to process to pickup!
At one point there was an issue with the 1st car we were going to buy (it was damaged on arrival) and Micheal worked masterfully to keep us in the loop and find a new car with all the same features by the next day!
I cannot stress how instrumental Micheal was during the entire process, his honesty, hard working mindset, and great attitude was a breath of fresh air!
Buy from these guys if you are looking for a new/used car, they go out of their way. This is coming from someone who has never been overseas before!
Thanks again for everything Micheal!
v/r
Phil
At one point there was an issue with the 1st car we were going to buy (it was damaged on arrival) and Micheal worked masterfully to keep us in the loop and find a new car with all the same features by the next day!
I cannot stress how instrumental Micheal was during the entire process, his honesty, hard working mindset, and great attitude was a breath of fresh air!
Buy from these guys if you are looking for a new/used car, they go out of their way. This is coming from someone who has never been overseas before!
Thanks again for everything Micheal!
v/r
Phil

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Thorsten Schlotter
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Toller Service - Vielen Dank und bis zum nächsten mal!

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Kayla Luna
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We have purchased 2 vehicles from this company and had an amazing experience each time with Anthony.

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Radrico Edwards
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My experience with Bavarian Motor Cars was Phenomenal. Great team and Outstanding customer service. I had bought my car with Michael Cumskey, and to be honest I couldn't have been more pleased with how treated me. Michael made me felt like family and he made sure I was getting exactly what I wanted for my money likewise he made sure I had it on time. Really good guy and Great dealership I would definitely recommend anybody wanting a car to go visit Bavarian Motor Cars. Thanks again Michael, it's greatly appreciated.

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Jes Thomp
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When entering a car dealership you usually expect the typical aggressive sales person trying to sell you just anything. However, this was a completely new car buying experience for me. Anthony Tindale wasn't pushy and lead me through the entire process with great knowledge. It was a very comfortable environment knowing that I would get exactly what I need in my new vehicle. Highly recommendable!

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Catie Conway
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Very happy with our experience at Bavarian Motor Cars and with our salesman Michael Cumiskey. The staff are very attentive and helpful and made the car buying process in a foreign country a much less stressful experience. We had a minor issue with our vehicle after pick-up and Michael responded quickly to our requests for resolution. If you are in the market for a used BMW, there really isn't a better place.

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Anna Bergsrud
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My husband and I purchased a car from Bavarian Motor Cars recently and our experience was top notch. Car buying in Germany can be a very stressful process and I feel that everything was made very clear by our salesman. Our salesman Michael Cumiskey was very helpful and made the experience enjoyable. The car is great, the price was great and the process was great. I would highly recommend Michael Cumiskey and Bavarian Motor Cars.

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Quan Smith

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Tracy Rausch McDowell
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From the beginning of our experience Sharon Black and the entire Bavarian Motor Cars GmbH were wonderful to work with. We had a lot of questions and they were always very responsive, knowledgeable, and friendly. Everyone we encountered was wonderful and made the whole process enjoyable. I only wish we were still in Germany and could purchase another car from them! I cannot recommend them enough, you will be treated to a wonderful experience.

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Goldie Boone

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Dinesh Rao
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Kesha is an excellent and responsive agent!

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Jeremy Sanders

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David Gross
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Super freundlicher Verkäufer, Top Fahrzeuge am Hof

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Feenstaubfee 99

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Zoran Zidar

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Keith Santos
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My overall experience with Bavarian motors was hands down the best I've ever experienced. If you need to find a car that doesn't have a sales person just trying to sale you a car because it's his job go to mark. He will absolutely take care of you from start until finish. He will get you what you are looking for. Highly recommend mark as your car dealer.

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Jeremy Pardo

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Matthew France
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Great dealership, mark is the man to buy a car from. If you need a car, go to this place first. You wont have to go anywere else.

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Neil Damin
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Very easy and great experience!

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Jeffrey Thomas
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What can I say it was a long process but Mark helped me the entire way and I would recommend this to anyone that wants to buy a car this place has it all insurance, great choices of cars and great customer service. 10 out of 10 would recommend

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Blah
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Had a wonderful experience. Mark wasn't pushy at all, helped me with the long process, and made sure everything was great with the car. Cheerful man willing to go above and beyond to make sure his customer(s) were satisfied. Overall 10/10 would recommend this lot. Cheers.

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Justin Burmahl
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What can I say about this dealership? The experience was absolutely great! Mark was extremely helpful in guiding me through the process of purchasing my first car. The thing that struck me about Mark was that it wasn't just about the sale for him, it was about the consumer being absolutely happy and comfortable with whatever car they were going to get. Mark helped me make an informed decision by providing detailed information about each vehicle I looked at. He had the car fax available, a detailed condition report (I purchased a used car), and even the original car sticker that showed the original value of the car and the exact options that it came with. Not only that, but he was honest with his opinions on the cars in his lot and only wanted the best for me as his customer. And this was for every car I looked at. After I decided on the car I wanted he helped me with the finances of it, the paperwork, and the German customs. Once it finally came to the point for me to drive my car off the lot, Mark gifted me a bottle of champagne and an assortment of goodies. Just as I left, Mark stopped me and snapped a photo of me with my first car. Absolutely amazing experience that I would recommend to anyone looking to buy a car. Thanks Mark!

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Bradley Komsie

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Cameron DuBose
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Quality takes some time and Mark really went the extra mile to make sure every aspect of the used car I was buying was inspected and replaced when even the slightest deficiencies were found.

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Chris Hughes
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Baught a Jeep from these guys and they where nothing but helpful with the paper work and made it fast as possible.

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Emiljano Gjinollari

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sparklite1
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They went above and beyond to make the experience as easy as possible. Took care of any problems with the car before it was yours, for example the car inspection needed for registration and obtaining anything missing from the car, like the jack or spare tire. Everyone is extremely helpful and most importantly, not PUSHY!!! They want you to feel comfortable with what you want to buy.

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Erjola Gjinollari

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Nyree Adams
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Mark was very wonderful to us. He really made the process as easy as he could. They even took the car through German customs and made sure it was in the best condition. This was the best car buying experience that I honestly have ever had.

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Jason Bogle

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J H
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HIGHLY RECOMMEND all US MILITARY service members to speak to Mark at Bavaria Motors, whether buying new or pre-owned.
Searched all the car lots in the area in person, and combed through their online inventories. Mark from Bavarian Motors had the largest selection BY FAR, and fairest prices, especially on the pre-owned American cars which is what I was shopping... Also, Mark provided superior service & salesmanship. He greeted us as soon as we arrived, answered all our questions, and addressed all of our wants, needs and concerns. Best of all, while Mark was with us on the lot/in the office he allowed ZERO interruptions, his focus was on us, not someone else or a ringing phone... Car is beautiful front to back, top to bottom, inside & out, runs & drives great, priced more than fairly. (conducted heavy research prior to purchase to determine so). Clean Carfax, inspection, and purchase paperwork couldn't have been quicker or easier... Thought it was going to be a hassle buying American in Germany, it was the opposite... Didn't lift a finger, Mark did everything. Paid for the car, picked up the next day (after elaborate German Inspection). Buying from Mark was fun, exciting and very easy. Mark is fun, very professional, and is NOT intimidating, "pushy" or aggressive during the sales process, so don't worry, go see for yourself. He takes his time with you and provides a unique and exciting buying experience. He came highly recommended to me, and I highly recommend him to all I know and trust.
BENEFITS of buying from BAVARIAN MOTORS
1. INVENTORY- beautiful, affordable variety of cars ready for purchase. Euro & US spec, new & pre-owned, 5speed or automatic, in any price range you're in.
2. SALES REP- Sales executives are very friendly, polite & professional. NOT pushy or aggressive, they're there for you at every aspect of the selection & purchase process, prioritizing your wants & needs. Mark was phenomenal.
3. PAPERWORK- very simple to read, understand & comprehend. CLEAN TITLE, CLEAN CARFAX, detailed inspection report, all on hand. No shady or sneaky "I gotchas" or tricks while signing or after.
4 FINANCE- I came to the lot pre-approved with a budget established so I didn't need to consult financing with the Sales Executive, but if i would've needed help, I'm confident Mark would've helped me get financed.
5. SERVICE AFTER THE SALE- Mark was awesome while buying, and I'm happy he will be taking care of us in the future when buying another car or if I'm deployed and my Wife has issues with the car we purchased. Peace of mind was very important to my Wife and I.
I had a strict budget. Was buying this car for my Wife, who was picky, and wanted a fully loaded newer car that looked sharp inside and out with all the bells and whistles... We shopped 4 different lots. Mark's lot was the last I shopped and I'm glad I did... Feel like I got lucky because the car was there when I got there, available for test drive and sale, and my wife feel in love with it... Even if you're ready to buy somewhere else go see Mark's lot just in case... Never drop reviews but did this time due to the severity of buying new cars overseas and seeing soldiers getting ripped off which boils my blood... Good luck!
Thanks again Mark!
Searched all the car lots in the area in person, and combed through their online inventories. Mark from Bavarian Motors had the largest selection BY FAR, and fairest prices, especially on the pre-owned American cars which is what I was shopping... Also, Mark provided superior service & salesmanship. He greeted us as soon as we arrived, answered all our questions, and addressed all of our wants, needs and concerns. Best of all, while Mark was with us on the lot/in the office he allowed ZERO interruptions, his focus was on us, not someone else or a ringing phone... Car is beautiful front to back, top to bottom, inside & out, runs & drives great, priced more than fairly. (conducted heavy research prior to purchase to determine so). Clean Carfax, inspection, and purchase paperwork couldn't have been quicker or easier... Thought it was going to be a hassle buying American in Germany, it was the opposite... Didn't lift a finger, Mark did everything. Paid for the car, picked up the next day (after elaborate German Inspection). Buying from Mark was fun, exciting and very easy. Mark is fun, very professional, and is NOT intimidating, "pushy" or aggressive during the sales process, so don't worry, go see for yourself. He takes his time with you and provides a unique and exciting buying experience. He came highly recommended to me, and I highly recommend him to all I know and trust.
BENEFITS of buying from BAVARIAN MOTORS
1. INVENTORY- beautiful, affordable variety of cars ready for purchase. Euro & US spec, new & pre-owned, 5speed or automatic, in any price range you're in.
2. SALES REP- Sales executives are very friendly, polite & professional. NOT pushy or aggressive, they're there for you at every aspect of the selection & purchase process, prioritizing your wants & needs. Mark was phenomenal.
3. PAPERWORK- very simple to read, understand & comprehend. CLEAN TITLE, CLEAN CARFAX, detailed inspection report, all on hand. No shady or sneaky "I gotchas" or tricks while signing or after.
4 FINANCE- I came to the lot pre-approved with a budget established so I didn't need to consult financing with the Sales Executive, but if i would've needed help, I'm confident Mark would've helped me get financed.
5. SERVICE AFTER THE SALE- Mark was awesome while buying, and I'm happy he will be taking care of us in the future when buying another car or if I'm deployed and my Wife has issues with the car we purchased. Peace of mind was very important to my Wife and I.
I had a strict budget. Was buying this car for my Wife, who was picky, and wanted a fully loaded newer car that looked sharp inside and out with all the bells and whistles... We shopped 4 different lots. Mark's lot was the last I shopped and I'm glad I did... Feel like I got lucky because the car was there when I got there, available for test drive and sale, and my wife feel in love with it... Even if you're ready to buy somewhere else go see Mark's lot just in case... Never drop reviews but did this time due to the severity of buying new cars overseas and seeing soldiers getting ripped off which boils my blood... Good luck!
Thanks again Mark!

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Monica Lucero
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Suzanna was extremely helpful in guiding us through the entire process of purchasing our first vehicle in Germany. She was able to get us a great deal on a BMW X-1. We were even able to get our inspection done through Bavarian Motor Cars! Susan at the front desk was also extremely helpful in coordinating all the small details with us. If you're military and are shopping for a car, I would definitely check Bavarian Motor Cars and ask for Suzana!

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Richárd Kárpáti

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Jason Mitchell
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The entire team was very friendly and had a great atmosphere. Nate and an amazing crew made it very simple and convenient to purchase my BMW. Thank you guys

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Moustafa Elbortoukaly
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The experience was amazing. Steve, our sales rep, was extremely helpful and went above and beyond. He always answered all our questions and worked to get us the perfect car. Steve even came thru when we changed things last minute. He did it with a smile and was extremely professional. I would buy another car from him. Sarah on the delivery team was super nice, knowledgeable, and took the time to show us the car features. She was so nice and great to work with. We had a positive experience. Thank you to Steve and Sarah.

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Rudolf Heinickel
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Hervorragende Bedienung

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Roger L
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Bavarian Motors is an amazing dealership and Nate was exceptionaly great. He made everything flow seamlessly. We have purchased two cars from them now and would highly recommend them to anyone!

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Dancette Iuli
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Great customer service. Excellent staff. Explained everything. Danke, Sabine

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Mirabelle P
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Wonderful VIP service

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Xhemile Bislimi

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Chicco S

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Jürgen Medla
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Alles bestens wie immer. Wir sind Stammkunden

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Victoria Oppong
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Exceptional customer service. Nate is very detailed and very knowledgeable.

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Cheryl Schafer

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Vic Blazier
