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Bavarian Motor Cars GmbH
Bavarian Motors
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    • Location Germany
      • Würzburg
      • Vilseck
      • Kaiserslautern | Pariser Str. 398
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      • Grafenwöhr | GATE 3
      • Grafenwöhr | GATE 6
      • Ansbach
    • Location USA
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5 Star Customer Service

At Bavarian Motor Cars, we strive to provide the best customer service for the U.S. Military Community. Our goal is to make sure that our customers have the best experience when searching for and purchasing their next vehicle.

Please see below feedback from our previous customers:

Forward to feedback on Facebook Würzburg Vilseck Kaiserslautern Grafenwöhr Ansbach

Please see below feedback from our previous customers

Author Kevin Stettler
Content Karl and Nigel were amazing, very helpful and I couldn’t be happier with my car, great people.
Source Google
Author Marcelino Vargas
Content Purchased my second vehicle from BMC and just like the first time Matthew made it such a smooth transaction as he did the first time walking me through and preparing all the documents . When my vehicle was delivered Marcel gave me a detailed walk through of all my vehicles capabilities and was instrumental in helping me set my vehicle up to my liking. BMC has amazing prices that are truly hard to beat. If you're looking to purchase a great vehicle at a great price with out all the haggling of sales person please definitely check out BMC.
Source Google
Author charles pippin
Content Karl was great. Always kept me informed which was nice with all of the recent supply chain issues. He also coordinated with me while I was out of the country to ensure I was able to take delivery when I returned. He was also nice enough to send me pictures and videos of my new car when it arrived. Awesome, friendly environment and the easiest car purchase process I have ever had!
Source Google
Author Jesse Morton
Content Very easy. Everyone helped me out with the paperwork and it was a quick and painless process. Thank you.
Source Google
Author Jeffery Herrin
Content I started this vehicle purchase experience while stationed stateside, working with Kesha Keaton. She provided excellent service in helping me find the vehicle right for me. I chose a BMW X5 iDrive40i. I finished the process today with one of her teammates Karl Salisbury. Thank you to all the BMW team members that made this process a smooth experience.
Source Google
Author Matthew Bolivar
Content Absolutely amazing car buying experience. Karl was very knowledgeable with the entire process. The BMC team also provided outstanding service after I received my car. Even after a year later they are just as friendly and helpful as the first day I came in. Truly a great business with amazing people and great high performance cars. I would definitely recommend them if your shopping for a vehicle.
Source Google
Author Rude Buoy7
Content Best car buying experience I’ve ever had bar none, make you feel valued & appreciated every step of the way.
Source Google
Author Jake McKenzie
Content If you want the most helpful and professional service there’s not another place to do business. Customer service is phenomenal. Recommend Karl to everyone.
Source Google
Author Crista Wagner
Content Karl is amazing! He was so patient and so professional during the whole car purchasing process. It was a very smooth process from start to finish, and I couldn’t recommend them more!
Source Google
Author Tadhg Cooper
Content Karl sold me a BMW 330i Xdrive.
Great experience all round!
From initial contact, to meeting at the show room & then delivery of my car!
Flawless & would highly reccomend to everyone looking for a new car.

Thank you to Karl & the team. I will deffiently be a returning customer one day.
Source Google
Author Carly-Marie Ball
Content 5 out of 5 stars! Great service from Karl! Thanks so much!🤩
Source Google
Author Stephanie B.
Content If you are in the market for a new BMW I would recommend Bavarian Motor Cars. You can purchase off their lot or custom order an American spec. Johanna and Karl are fantastic to work with. Everyone else there was friendly and kind as well.
 
Source Google
Author Reggie Williams
Content Purchased two vehicles from this dealership and I have to say this was the best experience I’ve had purchasing a car. Karl Salisbury is the man you wanna see, his customer service is second to none as well as the rest of the team. Thank you to all the staff of Bavarian Motor cars Gate 6
Source Google
Author Brittney Vosbrink
Content Karl was extremely helpful throughout deciding what car we wanted to purchase. He had patience with us during the thinking process. He responded quickly to messages with answers to our questions. Karl made the purchase of our new car a great experience!
Source Google
Author Teddy Hughes
Content Karl and his team are top notch. From the first initial meeting to delivery, all exceeded my expectations. For anyone who is reading this and is in the market for a BMW or Mini go see the team at Graf office at gate 6. I promise you won't be disappointed.
Source Google
Author pato B
Content This is the first time that I worked with military sales and needless to say, they were phenomenal. They answered all my questions through the process and involved me in every step of this sale from placing the order with Kesha at the Grafenwöhr Branch to finally receiving our car with Sarah at Wurtzburg. Sarah was incredibly friendly and answered all our questions. We are incredibly happy with the purchase. The car is gorgeous, even more than expected. We recommend buying from Military sales because they will help you all through the process and answer all your questions.
Source Google
Author Joan Temmerman
Content I recently bought my 2nd car here, with the help of Kesha. Both times she led me through the processes seamlessly. Most recently, she arranged for my trade-in and new purchase seamlessly (a process requiring many steps, complicated further by the shutdown). Kesha made this so easy for me! I absolutely love my new car, and I highly recommend Bavarian Motor Cars, especially Kesha Keaton, who is absolutely superb. The service I received was the best that I have ever experienced.
Source Google
Author Steven Cobb
Content Amazing customer service and prices. I was helped by Matthew who not only got me an amazing price on a vehicle, but helped me every step of the way with all of the paperwork and places to go. Thank you! Highly recommend
Source Google
Author Delina Lawless
Content I love this place… Kesha was not only the sweetest, but extra helpful. I didn’t feel pressured, or like someone was just trying to make me hurry up and buy… my whole experience was smooth and clam.. I’m so happy with my BMW X3 and I thank them all up there for getting me exactly what I wanted….
Source Google
Author Shelby Rogers
Content Kesha was AMAZING! She walked me step-by-step to purchase my new MINI. Any question I had, she was able to answer quickly. She made the experience so easy. I love my new car!
Source Google
Author J W
Content Great service purchasing a 2023 X2. My salesman John Williams made the purchase process very good. Karl Salisbury answered questions I had very expeditiously. Finally Marcel Esser delivered the vehicle very smoothly and informative was about everything. I Highly recommend Bavarian Motors in Graf for too quality new and used vehicles.
Source Google
Author Diego Sanchez
Content This was a great and very nice dealership. John Williams helped me with the purchase of my car and he was phenomenal. Very patient with my work schedule and helpful with anything I needed. The whole process was smooth and simple, which is amazing.
Source Google
Author Bryan Mcghee
Content I am extremely pleased with the outstanding customer service and my overall positive experience dealing with Bavaria Motor Cars, Gate 3, in Grafenwoehr. Most noteworthy for me was how Kesha, my Sales Representative went to great lengths to ensure I was taken care of and that my entire experience was smooth and seamless, what a True Professional! I highly recommend Kesha and the entire staff at BMC in Grafenwoehr to anyone who is looking to purchase their Dream Car!
Source Google
Author Titus R35
Content Had a great experience with John Williams!!! Will definitely be buying my next BMW with him!!!
Source Google
Author Uneik Castro
Content Mr. John Williams was extremely helpful throughout the whole process. Highly recommend anyone looking to buy go directly to him. He’ll make sure you’re getting exactly what you want.
Source Google
Author Joe Kieser
Content Nate Barnes is number 1!
Source Google
Author Nick DeVincenzo
Content My wife and I purchased a number of cars from Nate Barnes over the years and was never disappointed. He went to bat for us finding discounts and rebates to get us the best possible price for our new cars. He was always pleasant to talk to and he made us feel like we were his only customer. Through the years we have always kept in touch and while visiting Germany twice - I made it a point to stop in to see him. I know that sounds kind of odd and many people probably don't go out of their way to keep in touch with a car salesman - but that's what separates Nate from the rest. It's more than a sale - it's the overall experience and Nate understands that a great vehicle is nothing if the experience wasn't the same. He is a trustworthy person that will earn your respect more than once and chances are you will make a lifelong friend in Nate as my wife and I have. I've owned 30 new cars or more in my lifetime and you always remember the best and worst sales. The great experiences i remember are from the cars we bought from Nate and a 1992 new Nissan Maxima that thr transmission failed pulling it out of a Nissan dealership before the ink was dry on the sales contract.
Source Google
Author Charles Costanzo
Content My wife and I just bought a new car from here and had the best car buying experience ever. At no point did we feel pressured in any way to actually buy or to purchase upgrades, although we did both!

I can't recommend John enough. He was wonderful to work with, super responsive to questions my wife and I had about the car, and he kept in constant contact with us throughout the process to ensure we knew what the next steps were.

In almost every way this was technically a more complex car purchase than we experienced in the States, and yet John and the rest of the team made it almost effortless.
Source Google
Author Charles Costanzo
Content My wife and I just bought a new car from here and had the best car buying experience ever. At no point did we feel pressured in any way to actually buy or to purchase upgrades, although we did both! I can't recommend John enough. He was wonderful to work with, super responsive to questions my wife and I had about the car, and he kept in constant contact with us throughout the process to ensure we knew what the next steps were. In almost every way this was technically a more complex car purchase than we experienced in the States, and yet John and the rest of the team made it almost effortless.
Source Google
Author sthefani campos
Content John was very helpful, understanding and flexible . He made buying my car a much less stressful experience . I was pleased with the service . Simon was super sweet and made me feel comfortable when introducing the new car .
Source Google
Author sthefani campos
Content John was very helpful, understanding and flexible . He made buying my car a much less stressful experience . I was pleased with the service . Simon was super sweet and made me feel comfortable when introducing the new car .
Source Google
Author Andrew Fuller
Content Highly recommend John Williams at Bavarian Motor Cars, Grafenwoehr Gate 3. This is the second vehicle I have purchased through him and he worked with me for several months to find my dream car. Any time I had a question he was quick to assist and very patient with me throughout the process. I would certainly recommend asking for John if you are in the market regardless of your location in Germany.
Source Google
Author Izzy Dosset
Content Kesha Keaton, excellent sales person and absolute great person! Along side being patient and understanding, She guided me through all the steps and in the end she did not disappoint!! Thank you A MILLION
Source Google
Author Joe D
Content I bought a BMW X3 here, my sales agent Margit Moreau was nothing short of phenomenal. She really is a gem, so full of knowledge. You can tell she takes her job seriously and stays up to date with all the features these vehicles have. Very Professional and dedicated to service. On delivery I was treated like a VIP, which is what is lacking at other car dealers. If you are thinking about a BMW contact Margit, she is low pressure and will keep you up to date on all the special pricing. By far my best ever car buying experience.
Source Google
Author Jessica Zen
Content For the second time, Margit Moreau has been a fabulous salesperson. My husband and I bought our first car from her in 2017, and of course returned when we were in need of another car. The entire process couldn't have been easier, and Margit was easy to get in touch with the entire time. If you are thinking of purchasing a BMW or Mini, don't look any further!
Source Google
Author Chris Norman
Content What a wonderful car buying experience. Margit went above and beyond. She really took care of our needs. Furthermore, we got a amazing deal on our BMW.
Source Google
Author TC Taylor-Clark
Content Karl is amazing! Best caring buying experience in my adult life. He is patient, articulate, caring, and most of all very knowledgeable. He walked me step by step though the process of building a new X1. Thanks Karl...BMW Salesman of the Year!
Source Google
Author D Plater
Content Brought two cars in the last year.Very professional; no pressure to purchase. Overall great experience. Karl, great salesperson always going the extra mile for his customers
Source Google
Author James Pegram
Content I have to say that out of all dealers I have felt with Karl is the real MVP! Holding the Bavarian motors to the highest standard is what this individual is all about and I am proud to say that the relationship is true and sincere and til this day he still manages to check in from time to time. Thank you Bavarian Motors for making my experience worth the while!
Source Google
Author Dale Agee
Content Outstanding Customer Service! Karl goes out of his way to make it a truly pleasurable experience
Source Google
Author Justin Gist
Content We could not have been happier with our experience with Karl!  He's not a pushy salesman and is honest.  He did a great job and we continue to stay in touch and he even arranges oil changes with complimentary rentals.  I highly recommend you go see Karl!
Source Google
Author Jefferey hurt jr.
Source Google
Author Angelo DeMatteo
Content Love the car and feel I got a great deal, however, sense the customer service was not up to par with competitors. I highlighted concerns throughout the entire process that were left undressed for quite some time. The entire trade action was disjointed and riddled with miscommunication that caused a great deal of delay and frustration. It took over 60 days for them to process money owed to me after the sale. Some of the information I was provided regarding purchase of a demo vehicle and features of the car turned out to be inaccurate. The Sales Manager, Anthony, reached out post purchase to make things right and i am truly appreciative. He assured me that the hiccups were due to COVID-19 staffing reductions. I am confident he is working to improve the experience for others going forward.
Source Google
Author Dustin Vest
Content Bought my first BMW from here. Jack has been absolutely by far the best salesperson I have ever dealt with. The dealership as a whole is extremely friendly and doesn't hesitate to answer your 5 million questions you may have 😂. Everything is upfront and honest. I would highly recommend this dealer to anyone looking for a new ride.
Source Google
Author Emily Allen
Content We had an awesome car buying experience at Bavarian. If you are looking to purchase a new care go see Jack! Jack was extremely knowledgeable and helpful. He was also very responsive to my 900000 text and calls. I highly recommend this dealership!
Source Google
Author Joseph Buckles
Source Google
Author Stefan Groß
Content War da noch nie.
Source Google
Author Nick Rad
Content Lee was awesome, just a regular person, never pushy like most car salesmen (i.e. MAS). Great experience buying a car for a great price!
Source Google
Author Sławomir Szymański
Content OK!
Source Google
Author Arkadiusz Czarnecki
Source Google
Author Campbell Rohan
Content My new  BMW 530i
Source Google
Author Dave Hachey
Content I’ve bought two cars from here and had absolutely wonderful experiences both times. Lee did an excellent job helping me custom order my Mini and I couldn’t be happier.  I wish I could give a sixth star, but unfortunately google won’t let me.
Source Google
Author Hans Pohlmann
Source Google
Author Therealking Jaymes
Content Second time buying a BMW, as always the staff was friendly and helpful no pressure from the sales team to buy anything or being rushed to find what I want. Maybe it was helpful that I already knew what I wanted. Thanks again Jack.
Source Google
Author Vic Blazier
Content Staff are fabulous!
Source Google
Author Tony R
Source Google
Author Karsten Klauer
Source Google
Author Rebekka Groß
Source Google
Author Leydi Martinez
Source Google
Author Gokhan & Emine
Source Google
Author Rachel Tucker
Content Jack was wonderful from beginning to end.  He came right out to the lot to greet us and was patient with our decision process of buying our new car. He ensured everything got done on the car to pass inspection. Highly recommend.
Source Google
Author raiwa
Source Google
Author Mikey Cabs
Content Nate Barnes made the entire buying process seamless. He was very professional, knowledgeable, and most of all patient as we made decisions and asked lots of questions. I appreciated his service and would recommend him to anyone interested in buying a BMW.
Source Google
Author stopasking meforname
Content Friendly service. No BS. They let us test drive as many cars as we wanted.
Source Google
Author Jacob Elkins
Content Shannon was super organized and very professional. Thank you for the help!
Source Google
Author Iris Spuhler
Source Google
Author Daniel Mestre
Source Google
Author Natalie Held
Content AMAZING SERVICE. Helped me through my first car buying process, did not push me into buying, they do more than is expected for a car dealer, HIGHLY RECOOMEND!!
Source Google
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Contact Bavarian Motor Cars
Bavarian Motor Cars Würzburg
Louis-Pasteur-Str. 14
97076 Wuerzburg, Deutschland
Phone: +49 (0) 931 870981021
Fax: +49 (0) 931 2789682

WhatsApp WhatsApp +49 (0) 160 1501 572

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BMW Military Sales Program

Bavarian Motor Cars is the Official BMW Military Sales Program partner for U.S. service personnel stationed in NATO countries.

You benefit from massive military discounts on all BMWs, a tax-free purchase, convenient delivery options, home shipping offers, free stateside maintenance and the Bavarian Motor Cars Best Deal Guarantee.

Select from over 300 new or pre-owned vehicles in stock, or build your very own BMW and order direct from the Factory in Munich.

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Würzburg
BMW Military Sales Program
+49 (0) 931 870981021     WhatsApp Write in WhatsApp

Vilseck
BMW Military Sales Program
+49 (0) 9641 60503292     WhatsApp Write in WhatsApp

Kaiserslautern 
BMW Military Sales Program
+49 (0) 631 560009091     WhatsApp Write in WhatsApp

Grafenwöhr
BMW Military Sales Program
+49 (0) 9641 60503291    WhatsApp Write in WhatsApp

Ansbach
BMW Military Sales Program
+49 (0) 981 9700127     WhatsApp Write in WhatsApp

USA, Peachtree Corners, Georgia
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Do you have any questions? We will be happy to answer.

Würzburg · Bavarian Motor Cars
BMW Military Sales Program
Louis-Pasteur-Str. 14
97076 Würzburg, Deutschland

+49 (0) 931 870981021
customercare@bavarianmotorcars.com

Vilseck · Bavarian Motor Cars
BMW Military Sales Program
Gut 3
92249 Vilseck (Sorghof), Deutschland

+49 (0) 9641 60503292
admin-graf@bavarianmotorcars.com

Kaiserslautern | Pariser Str. 398 · Bavarian Motor Cars
BMW Military Sales Program
Pariser Str. 398
67663 Kaiserslautern, Deutschland

+49 (0) 631 560009091
admin-ktown@bavarianmotorcars.com

Kaiserslautern | Kaiser Str. 1 · Bavarian Motor Cars
BMW Military Sales Program
Kaiser Str. 1
67661 Kaiserslautern, Deutschland

+49 (0) 631 560009091
Pre-Owned@bavarianmotorcars.com

Grafenwöhr | GATE 3 · Bavarian Motor Cars
BMW Military Sales Program
Neue Amberger Str. 101
92655 Grafenwöhr, Deutschland

+49 (0) 9641 60503291
admin-graf@bavarianmotorcars.com

Grafenwöhr | GATE 6 · Bavarian Motor Cars
BMW Military Sales Program
Am Gründerzentrum 5
92655 Grafenwöhr, Deutschland

+49 (0) 9641 60503291
admin-graf@bavarianmotorcars.com

Ansbach · Bavarian Motor Cars
BMW Military Sales Program
Rudolf-Diesel-Str. 2
91522 Ansbach-Brodswinden, Deutschland

+49 (0) 981 9700127
ansbach@bavarianmotorcars.com

USA, Peachtree Corners, Georgia · Bavarian Motor Cars
BMW Military Sales Program
5950 Crooked Creek Rd. #170-G
Peachtree Corners, GA 30092

+49 (0) 931 870981021
usa@bavarianmotorcars.com
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