5 Star Customer Service
At Bavarian Motor Cars, we strive to provide the best customer service for the U.S. Military Community. Our goal is to make sure that our customers have the best experience when searching for and purchasing their next vehicle.
Please see below feedback from our previous customers:
Please see below feedback from our previous customers
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LAQUITA SKINNER
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Mr. Nathan Barnes was always patient with me if I didn't understand something. His customer service is outstanding and I always recommend Nathan to my co-workers if they are in the market of purchasing a car. Thank you Nathan for all you do and making me feel comfortable as a customer.
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Adam Halverson
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I was referred to Nathan by a few people out here in poland and he immediately got back with me unlike other companies! I purchased a 2022 X3 and he was always sending me updates and answering any questions that i had. Could not ask for a better salesman and will definitely be purchasing another vehicle in the future via Nathan!
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Jon Jackson
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Outstanding service. Nathan Barnes is the best agent I’ve ever dealt with!
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TR Jackson
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If you are looking to purchase a car, stop looking elsewhere and see Nate Barnes at Bavarian Motor Cars! Our family has purchased 2 cars from him over the last 4 years. You won’t find anyone that will treat you better and I couldn’t love my car more!
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leonel brodhead
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Nathan has provided quality of service before, during and most importantly after the sale. We continue to share information and keep in contact. He has provided local knowledge about how to better enjoy our stay here while in Germany: I’ve recommended him and the quality service that Bavarian has provided to us here! Top notch! Go Bears!
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Jay Veeder
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Nathan and the Team at Bavarian Motor Cars absolutely ROCK. Made the purchase of our 2023 X1 an easy breeze.
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Joe Kci
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Last year November/December we purchased our new family SUV with Lee and let me tell you, best experience ever!! From reselling our old x3 to finding a new vehicle with all my wishes wasn’t an easy task but he sure made it easy and uncomplicated for us. Extra perks was picking up our x5 in Würzburg! Bavarian motors got us a very nice hotel incl. breakfast it was a perfect little trip! Oh- and I was traveling with my toddler and they were all so welcoming and my son had a great time! Overall the whole experience was a breeze and I couldn’t recommend him more! So if anyone looking to buy or sell their car go to Lee. He sure makes an effort and go above and beyond for his customers! We will definitely be back!!
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Reginald Griffin
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Awesome service for sure. I Highly Recommend Lee Williams!!!! He’ll do everything in his power to get the car you want. The front desk service is great as well along with the rest of the crew.
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CodyB darknight_f87
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Best dealership I've purchased a vehicle from all thanks goes to their greatest employee Lee. He not only was very knowledgeable, kind, and helpful throughout the entire purchase. He was also very patient with me and answered all my questions about the car after the purchase was complete. It truly takes a good person to go out of their way to help others. Thank you so much Lee.
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Blake Clark
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I recently purchased an M3 from Bavarian Military Car Sales and had an excellent experience thanks to the help of their sales associate, Lee. He was knowledgeable, friendly, and went above and beyond to ensure that I found the perfect car for my needs. The entire process was smooth and stress-free, and I couldn't be happier with my purchase. I highly recommend Bavarian Military Car Sales and Lee to anyone in the market for a new car. Not only was the car was in great condition, but the price was unbeatable compared to other dealerships. I had a great experience and I would definitely recommend Bavarian Military Car Sales and Lee to anyone looking for a new car. Thanks, Lee!
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Jeff Carter
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I purchased two vehicles from Lee. With both vehicles, we tailored them both to my needs and wants. He kept me inform about the status of the vehicles and have top of the line customer service. I will definitely buy another vehicle through him.
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Mariella Collinsworth
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Lee was great in helping us find a dependable vehicle.
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Steven Waugh
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Dealing with Nate is like purchasing a car from a family member or long time friend. He always provides all documentation required and is always available. He makes the purchase easy.
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Chase Blum
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5/5 good customer service thanks jack cullen
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Casey Tyler
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Jack was fantastic while helping me purchase my 2021 BMW X1. I would recommend his services to anyone in the area. Thanks, Jack!
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Daniel Mestre
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Best agent ever, Professional and honest.
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Mark Muller
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Easiest car I ever bought! Nathan was super knowledgeable on the overseas buying process and handled everything perfectly. Highly recommend
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Adelle Ponce
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Nathan Barnes is best car salesman on the planet. Very easy on the eyes too.
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Piotr R
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Nathan is the man!!! Best salesman I have come across!!!
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Matthew Bradford
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Best experience I’ve had purchasing vehicles! Highly recommended. Jack has helped me through a couple of experiences and has always been there for anything I’ve needed.
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Stefan Schöddert
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Had a great time with Lee. Super competent and easy guidance throughout the whole purchasing process!
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Damon Scott
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Jack Cullen is one of the greatest sales reps that I have ever worked with! I definitely recommend asking for Jack if you're in the market to buy a vehicle! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff.
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Harvey Briggs
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Jack is simply the best sales agent at Bavarian Motors at Ramstein! I will not hesitate to purchase another vehicle with his help!
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Carlo Aquino
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Jack made the car buying experience seamless and enjoyable. He was professional and extremely patient with me. I will definitely reach out to Jack the next time I'm in the market for another BMW.
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John Casero
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Jack Cullen did a fantastic job guiding me throughout the purchase of my Audi SQ5. I would buy from this dealership again.
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M Amar
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Jack is by far one of the best car salesman I’ve dealt with. He is frank, doesn’t pressure you in to buying and give you his best advice as if he was the client!!! A strong 5 star rating!
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Sonia Allen
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Mr. Williams did an amazing job with helping find my new car. He was very knowledgeable about the BMW product. He is the far best salesperson I ever had. I totally love my M235 car.
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James Hensley
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Lee was great. We were fresh in country and needed transportation. Lee offered us options to get us going. We thought we were going to have to get an older used car but Lee showed us how to get a brand new Mini all wheel drive that worked out great for us while we were stationed in Germany. If we ever go back and need a vehicle Lee is our man.
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Antonio Puente
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Fantastic experience working with Jack Cullen. Made the entire process of building my BMW quick and easy. Maintained constant communication throughout. Highly recommend working with him.
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Monica Pience
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Highly recommend! Nathan Barnes, helped us with our purchase and made everything understandable and smooth. We love our BMW and we tell anyone who is looking to purchase to visit the ktown office.
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drq067
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Purchased a 2022 BMW X3 M40i with Nathan Barnes help. He made the entire process memorable. From picking out our new ride to explaining all the features. I couldn’t have asked for a better sales person. I wish I could purchase ALL my cars from him!
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Roger Lyday
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Nate at Bavarian Motors was an exceptional salesman that went above and beyond for our family. He was there for any questions answered support day and night. I recommend him to all my friends.
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Edward „Eddie“ Mendez
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I highly recommend Bavarian Motor Cars. William Lee went above and beyond the qualification process and ensured that the vehicle I purchased met my needs. He explained the confusing process of exporting a vehicle and made me look like a veteran importer when the vehicle finally got to the VPC in the US. I strongly recommend him or anyone at team Bavarian Motor Cars in Kaiserslautern when considering BMW before your PCS or during your stay in Germany. 5-Stars!
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Chris Lanchoney
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Nathan made it so easy to find my new car! He helped me custom build my car, and kept me in the loop during the whole process even with all the delays that we encountered. Highly highly recommend Nathan to anyone who is looking for a new BMW!
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Jacqueline Floyd
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Absolutely Amazing Car Purchase Experience!!! BMW Military Dealership Team in Kaiserslautern ( Sales Agent: Nathan Barnes) was easy, convenient and timely. The entire team provided an outstanding customer service during the entire trading and purchasing process. Thank you
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Christopher Anderson
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Lee IS AMAZING, truly cared about my needs! Assisted me the entire way finding the best option for me !!
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Rein Art
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6 stars to Lee Williams! I have sent this gentleman a plethora of custom builds for him to price for me at their AMAZING military discounted prices. Also, bought my BMW X1 with them 3 years ago and now looking to purchase 2 more before I roll out and retire. Keep up the discounts BMC! Shout out to Sharon!
-ReinieR
-ReinieR
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Victor Blazier
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Staff are fabulous!
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Kelly Arteaga
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Amazing service from Lee Williams.
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Derrick Lee
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Outstanding service - thank you Jack!
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joe lundberg
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Jack provided professional and amazing customer service during the purchase of my M3 Competition.
High recommended! 10 Stars! ⭐️
High recommended! 10 Stars! ⭐️
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Carla Blazier
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Nathan is a wonderful salesman, not pushy, but willing to answer all of your questions, or find out if he doesn't know the answer.
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Jilian Cobb
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Nathan Barnes is absolutely amazing and so helpful! I’ve always had a great experience when working with him and highly recommend him and the other dealers at Bavarian!
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Alther Edwards
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Nathan Barnes gave me exceptional service. Helped me make a decision on the best BMW for me. He was available for any questions I had. Also helped me through the registration as well. I would recommend him to anyone looking for a vehicle.
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Janelle Se
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Walked in with little to no hope of getting a car but Lee literally made the earth shake for me and I ended up with my dream car! He was very attentive and kind and I am very grateful to have met him.
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Brandon Whitley
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We have purchased 2 X5’s from Nathan and couldn’t be happier with the service we received and the vehicles. Nathan made the process super easy. My wife and I would highly recommend Nathan and Bavarian Motor Cars.
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Arnaldo Guzman
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Always a great buying experience, 3 cars bought thru the program, make sure you hit up Lee Williams from the salesmen team in Kaiserslautern.
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Paola Mbula
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Great customer service Jack! Keep up the great work.
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Alex Wziontka
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Nate is the best car dealer I've worked with! Straightforward and didn't try to sell me stuff I didn't need. Absolutely loved working with him!
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EJ Fig
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Great staff, easy process with them and they will walk you through the confusing and convoluted base registration process every step along the way. I highly recommend Nathan Barnes. If you go in, tell him I referred you! :-)
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James Tyson
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Jack Cullen was my salesman. He was awesome! Made the entire experience simple and was able to get my wife the BMW she was looking for. Recommend anyone in the market to reach out to Jack. You won’t be disappointed. He’s the right guy for your next buy.
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Fanita Schmidt Pfau
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BMW, nay, Germany itself, is blessed to have Lee in their stead as such a courteous, knowledgeable, and compassionate rep. Every day I feel so safe, not to mention very posh, in my new vehicle. Cheers to him for elevating so many people’s lives and inspiring luxurious living!!
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Art B
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Nathan is an amazing salesman that takes care of you from initial purchase throughout ownership. He has taken care of us so much, that I purchased 3 new BMWs from him. I also purchased a BMW from that other BMW dealership in Ktown, and that regretful experience is why I went to Bavarian and Nate for my future purchases.
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Ben Bunag
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Nathan Barnes was a phenomenal partner to work with on the order and purchase of a new car. Despite supply chain delays, he was great with offering honest updates and working tirelessly to get the car delivered in the quickest way possible. I can’t say enough great things about Nate and the entire team at Bavarian. Don’t look anywhere else, call Nate today!
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Neil Pfau
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My wife and I both ordered vehicles. Lee helped us and provided great service! He and the rest of the staff did a great job of helping us and ensuring we got exactly what we were looking for. 5 stars!
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David Paynter
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Truly an amazing experience working with Nathan. Happy and proud BMW owner.
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Dianne Frankel
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This was our first time purchasing a car in Germany. The best experience! Jack was great from the beginning to the end. Smooth flawless process. Great to work with.
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Vladimir Pena Mejia
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My wife and I had an amazing experience working with Jack Cullen. He was very help all the way while my car was getting built. Always available to answer any questions we had. Definitely a way better experience than buying any car in the states. He was very knowledgeable and very helpful. So much that now we are also planing on having another car build for my wife in a near future. Thank you so much Jack Cullen for helping us out and being honest with all the questions we had. For our next car we will for sure reach out to you as well.
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Rob Skinner
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We couldn't have asked for and didn't expect the 5-star service that we received at Bavarian Motor Cars from Lee Williams. Lee took time to show us around, explained to new arrivals to Germany, how the car buying process works and provided us with a car purchase in a week where other car dealers told us it would take three months. Thanks so much to Lee Williams and Bavarian Motor Cars.
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Christine Hopkins
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Nate is awesome to work with. He explained every detail and helped me get exactly what I wanted. Highly recommend.
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Michael Lackie
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Lee Williams was amazing! He made the process very easy.
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Barbara Skinner
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I had a fantastic experience working with Lee Williams at Bavarian Motor Cars to buy a car. Lee is very personable and organized, with a good sense of humor. He made the car buying process easy, which is saying a lot for an American buying in Germany. With good choices of available vehicles to choose from, the car purchase was completed in one week. Lee provided all the details of paperwork needed to buy and register the car, which resulted in a nice, stress-free process. I highly recommend working with Lee, he's the best!
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James Beal
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Big thanks to Jack Cullen and the whole team at Bavarian Motor Cars at both the Kaiserslautern and Wurzburg locations. First...the customer service was exceptional. Despite an unfortunate incident beyond the control of Bavarian Motor Cars, they went far beyond the extra mile to make the situation right. For that reason alone, I would highly recommend buying from Jack and the team over any other dealership or manufacturer in Germany or the US. Second...the ease of which they made the ordering and buying process was second to none!
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Alesandra Morgan
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Working with Lee at Bavarian was the best experience we've had in purchasing a vehicle as well as doing so in Germany for the first time. He made it a stress-free process. Lee is knowledgeable and organized; friendly and professional. He was incredibly patient with us, explaining the process at every step and promptly responding to our questions. Any issues were addressed immediately. Highly recommend paying Lee and Bavarian a visit if you're in the market for a vehicle!
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Beth Adkins
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We had such a great experience working with Nathan Barnes. First, I purchased an X1 M-Sport from him, and shortly after, an X3 M40i. In both transactions, he gets a 5+ star review. Communication and patience are so important in these transactions, and he was right there to guide me through all the steps to ensure an easy process. Thanks Nate for all of your help, professionalism, and easy going personality.
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Eric Gerke
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Great experience working with Lee helping me get intomy fantastic New M2 Competition!! Couldn’t be happier with the overall experience! truly puts the customer first!! if you want a new BMW ask for Lee!!
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Jimmy Hathcock
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Nathan Barnes was great. He was very patient with me and answered all my questions and concerns quickly. I got the exact BMW M4 I wanted. Nathan and the entire staff are super friendly and I will recommend Bavarian Motors and Nathan for BMW buyers.
Sharon Grubert was extremely friendly and made the trade-in process easy.
Danke 🇩🇪❤️
Sharon Grubert was extremely friendly and made the trade-in process easy.
Danke 🇩🇪❤️
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Dan Lindley
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Lee was exceptional to work with. Walked us through the ordering process and was more than willing to accommodate changes along the way. Made a difficult process very easy.

